cbd99 Terms & Conditions

These Terms and Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("Player", "User", "you") and cbd99 ("we", "us", "the Platform") governing your access to and use of the cbd99 online gaming platform accessible at cbd99.pro and any related subdomains, mobile interfaces, or services operated by cbd99. These Terms apply to all visitors, registered users, and players of the cbd99 platform without exception.

By registering an account, making a deposit, placing a wager, or otherwise using any feature of the cbd99 platform, you acknowledge that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use the cbd99 platform and must not register an account.

Access to the cbd99 platform is strictly restricted to eligible players who satisfy all of the following conditions at the time of registration and on a continuing basis throughout their use of the platform:

• You are at least 21 years of age. cbd99 applies a 21+ minimum age requirement to all players. Players who are under 21 years of age are strictly prohibited from registering or using any feature of the cbd99 platform.
• You are a natural person and are registering as an individual on your own behalf, not as an agent or representative of any company or third party.
• You are registering and using the platform for your own personal entertainment and are not doing so in a professional or commercial capacity.
• You have not previously been self-excluded or permanently banned from the cbd99 platform, nor have you had a cbd99 account closed for violations of these Terms.
• You are acting in good faith, using your own legitimate funds, and are not participating in any money laundering, fraud, or other illegal activity via the cbd99 platform.

cbd99 reserves the right to request identity documentation and proof of age from any player at any time as part of its KYC (Know Your Customer) verification obligations. Failure to provide satisfactory documentation within the required timeframe may result in withdrawal restrictions or account suspension.

Each player is permitted to hold only one (1) registered account on the cbd99 platform. Opening multiple accounts by the same individual, whether under the same name or different names, is strictly prohibited and constitutes a material breach of these Terms. cbd99 reserves the right to close all duplicate accounts and to withhold any funds or bonuses held within them.

You are solely responsible for maintaining the confidentiality of your cbd99 account credentials, including your registered phone number and password. You must take all reasonable steps to prevent unauthorized access to your account. In particular:

• Do not share your password with any other person under any circumstances. cbd99 customer support will never ask for your password.
• Log out of your cbd99 account after every session if you are using a shared or public device.
• Notify cbd99 support immediately if you suspect that your account has been accessed without your authorisation.
• Use a strong, unique password that you do not use for any other account or service.

cbd99 accepts deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. All transactions are conducted in Bangladeshi Taka (BDT). The minimum deposit amount is ৳500. cbd99 does not charge any processing fees on deposits. Players are responsible for any fees levied by their mobile wallet provider or bank.

Withdrawal requests are subject to the following conditions:

• The minimum withdrawal amount is ৳500. Withdrawals are processed to the same payment method used for the most recent deposit unless otherwise approved by cbd99.
• Players must complete identity verification (KYC) before their first withdrawal is processed. cbd99 may request supporting documents including government-issued identification and proof of payment method ownership.
• Withdrawals of bonus-related winnings are subject to the applicable wagering requirements being met in full. Funds subject to an incomplete rollover cannot be withdrawn until the requirement is satisfied.
• cbd99 processes most Bangladesh withdrawal requests within 15 minutes to 2 hours. In exceptional circumstances or during periods of high platform load, processing may take up to 24 hours.

cbd99 reserves the right to delay or withhold a withdrawal if there is a reasonable suspicion of fraudulent activity, an open dispute, a pending KYC review, or a suspected breach of these Terms. Players will be notified of any such delay and the reason for it where disclosure is permitted.

cbd99 offers a range of promotional bonuses including a welcome bonus, reload bonuses, and seasonal promotions tied to events such as BPL cricket, Eid, Pohela Boishakh, and the T20 World Cup. Each promotion is subject to its own specific terms, including a minimum deposit threshold, an eligible game scope, and a wagering requirement (rollover) that must be satisfied before bonus-derived winnings can be withdrawn.

The following general conditions apply to all cbd99 bonuses unless a specific promotion's terms state otherwise:

• Bonuses are awarded to one account per household and per device. Players who create multiple accounts to claim the same bonus will have all accounts closed and all funds forfeited.
• Bonus funds and real-money funds are tracked separately. Real-money funds are used first in gameplay unless a specific game or promotion requires otherwise.
• cbd99 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice where it is technically necessary to do so, or where evidence of bonus abuse is detected.
• Bonuses that have not been used or wagered within the promotional validity period stated in the offer's specific terms will expire and be removed from the player's account automatically.
• cbd99 reserves the right to refuse bonus eligibility to any player at its sole discretion, including where a pattern of wagering suggests the player is exploiting the bonus system rather than using it in good faith.

The following actions constitute a material breach of these Terms and may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to relevant authorities:

• Registering more than one account, including under different names, phone numbers, or payment methods, for the purpose of claiming multiple bonuses or circumventing restrictions.
• Using any software, bot, script, algorithm, or automated system to interact with the cbd99 platform in a manner not consistent with ordinary human gameplay.
• Using stolen payment credentials, fraudulently obtained funds, or any payment method that does not belong to you to fund a cbd99 account.
• Exploiting any software error, glitch, or technical malfunction to gain an unfair advantage. Any winnings generated through exploitation of a glitch are not valid and will be removed.
• Colluding with other players or third parties to manipulate game outcomes, exploit bonus mechanics, or engage in any form of match-fixing or coordinated wagering.
• Engaging in any form of money laundering, including using the cbd99 platform as a channel to process, transfer, or conceal proceeds of criminal activity.

cbd99 actively monitors accounts for indicators of prohibited conduct and cooperates with relevant authorities where required. Players found to have engaged in any of the above activities will have their accounts permanently closed and all associated funds forfeited without right of appeal.

cbd99 is committed to promoting responsible gaming and providing tools that help players maintain control over their gambling activity. Players may set deposit limits, session time limits, and cooling-off periods via their Account Settings at any time. Players who wish to exclude themselves from the cbd99 platform for an extended period may request a self-exclusion by contacting cbd99 customer support via live chat. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.

Online gaming is a form of entertainment and should be approached as such. cbd99 recommends that players set a personal session budget before playing, never chase losses, and take regular breaks. If you believe your gaming is no longer recreational and may be causing harm to yourself or others, please contact cbd99 support via live chat for guidance on available responsible gaming tools, or visit the Responsible Gaming page for further information.

To the maximum extent permitted by applicable law, cbd99 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the cbd99 platform, including but not limited to loss of winnings, loss of data, loss of goodwill, or interruption of service. cbd99's total aggregate liability to any player for any claim arising under these Terms shall not exceed the total amount deposited by that player into their cbd99 account in the thirty (30) days immediately preceding the event giving rise to the claim.

cbd99 does not guarantee uninterrupted access to the platform and accepts no liability for service interruptions caused by scheduled maintenance, technical failure, third-party provider outages, or circumstances beyond cbd99's reasonable control. cbd99 will make reasonable efforts to notify players of planned maintenance windows via in-platform announcements in advance where possible.

All content on the cbd99 platform, including but not limited to the cbd99 brand name and logo, website design, layout, graphics, text, software, game interfaces, and any other materials made available through the platform, is the exclusive property of cbd99 or its licensed content providers and is protected by applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for its intended personal entertainment purpose only. You may not copy, reproduce, modify, distribute, sell, or create derivative works from any cbd99 platform content without the prior written consent of cbd99.

cbd99 reserves the right to amend, update, or replace these Terms at any time. When material changes are made, cbd99 will update the "Last Updated" date at the top of this page and, where practicable, notify players via an in-platform announcement or email to the address registered on the player's account. Your continued use of the cbd99 platform after any amendment constitutes your acceptance of the revised Terms. If you do not agree to any revised Terms, you must cease using the platform and may close your account by contacting cbd99 customer support.

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with applicable law. cbd99 operates as a safe and reliable online gaming platform and is committed to fair resolution of all player disputes. In the event of a dispute, players are encouraged to contact cbd99 customer support via live chat in the first instance. cbd99 will endeavour to resolve all disputes within a reasonable timeframe. Where a dispute cannot be resolved informally, cbd99 will provide guidance on the applicable escalation process.

If you have any questions, concerns, or requests relating to these Terms and Conditions, or to your cbd99 account, please contact the cbd99 support team. Support is available 24 hours a day, 7 days a week, including Bangladesh public holidays, via live chat accessible from your logged-in account dashboard or from the cbd99 login page without requiring account access.

You may also reach us by email at: [email protected]